Bizfon 7000 User's Guide download pdf (Page 25)

System Administration Guide Configuring Bizfon IP2 Phones

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Revised: August 5, 2005 Page 21

8 Configuring Bizfon IP2 Phones

8.1 Introduction

To configure Bizfon IP2 phones, go to the SIP Handsets section of the Phone System / Handsets page.

This shows a list of all Bizfon IP2 phones known by the Bizfon server. As you can see, a number of functions

are available by clicking on per phone links.

Per Phone Functions:

• View Configuration – This allows you to view and modify the phone configuration.

• Add Call Appearance – This allows you to create another call appearance for this phone. Multiple call

appearances allow a single phone to handle calls for multiple extensions.

Example: Administrative Assistant

The office administrative assistant, Susan Bell, wants to be able to optionally answer the phones of two

executives: Tom Brown and Joe Andrews. Here are the steps to accomplish this:

1. The assistant will already have one call appearance on her phone for her own calls. New call

appearances will be added for each executive. The first new call appearance description could be

changed from “Susan Bell (L2)” to “Susan Bell (Tom)”. The second description could be changed

similarly.

2. The call routes for the executives would be set to ring their own handset and the assistant’s

handset in parallel. However, by setting it to ring the call appearance on Susan’s phone that is

designated for that executive, she’ll know who the call is for and can answer accordingly (“Good

morning, Tom Brown’s office…”).

Note that the procedures in this example could be applied to other scenarios like one person answering

calls to “sales” as well as “support”. By sending each of those calls to distinct call appearances, the

answering person can greet the caller appropriately.

• Reboot Phone – Reboot the phone. The reboot will occur after a short delay on an idle phone. If the

phone is in-use, the reboot will wait until the phone is idle.

• Replace Phone – This allows the phone to be replaced by another while automatically transferring all

the configuration parameters and settings to the new phone. This is typically used when replacing a

broken handset.

• Modify – This allows for the modification of handset call appearance parameters.

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Bizfon 7000 User's Guide Page 25