Bizfon 7000 User's Guide Page 72

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System Administration Guide Call Queues
50 Stiles Road • Salem, NH 03079 • Toll Free 1-800-260-5793 • 603-870-9400 • www.Bizfon.com
© 2005 All rights reserved. Bizfon is a registered trademark. All other names may be trademarks or registered trademarks of their respective owners.
Revised: August 5, 2005 Page 68
17.2 Servicing a Queue with an Bizfon IP2 Phone
17.2.1 Configuring the Phone
An Bizfon IP2 phone can be configured such that one of its programmable function keys (PFK) can monitor the
status of a queue and allow the user to answer a waiting call. This type of PFK is called a “queue
appearance”. To configure the PFK, go to the Phone System / Handsets page and click on the View
Configuration link for the phone you want to configure. You will see a page like this:
Click the Modify link in the Programmable Function Keys section. You will see a page like this:
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