Bizfon 7000 User's Guide download pdf (Page 30)

System Administration Guide Configuring Bizfon IP2 Phones

50 Stiles Road • Salem, NH 03079 • Toll Free 1-800-260-5793 • 603-870-9400 • www.Bizfon.com

Revised: August 5, 2005 Page 26

• It varies how the handset Hold button works. When in key system mode and the active call is on a Line

Appearance PFK, the Hold button performs a system wide call park operation that allows the call to be

picked up by a Line Appearance PFK on this or another handset. When in PBX mode or the active call

is on a Call Appearance PFK, the Hold button performs a local hold operation that is local to the

handset.

8.2.2 PFK Function Selections

Notice the numbered Key rows in the above figure. To set the function for a particular PFK, click the drop

down arrow and choose one of the functions.

Busy Lamp Field (BLF) PFK Type – Monitors and dials another phone. The other phone is specified when

setting up the BLF function. When the PFK is pressed, the behavior of this function is dependent upon the

Station Mode selection.

• When Station Mode is set to PBX Behavior, the extension of the owner of the designated phone is

dialed.

• When Station Mode is set to Key System Behavior, an intercom connection is made to the

designated phone.

Call Appearance PFK Type – The PFK can be mapped to one of the phone’s call appearances. This allows

calls to be placed or received using this call appearance. Additional notes:

• Recall that a phone can have multiple call appearances. This allows for each call appearance to be

distinctly used in call routing and for those calls to be managed independently and concurrently on the

same phone.

• Mapping more than one PFK to the same call appearance allows multiple calls to that call appearance

to be active at the same time. The call appearance won’t appear busy to the call route (see Call

Routing) until all the PFK’s defined for this call appearance are in use. This is akin to call waiting

except the PFK’s are used to alert and select a new call.

Example: Busy Receptionist

Requirements:

Susan works as a receptionist at a busy office. She gets many phone calls each hour. She wants to

be able to answer each call while minimizing the possibility of any caller getting a busy signal.

Phone Configuration:

She has one call appearance defined on her phone. She sets up 8 of her phone’s PFK’s so that they

map to her phone’s call appearance. (She wants to use the remaining PFK’s for other functions).

Discussion:

When the first phone call comes in, her phone will ring and the first of the call appearance PFK’s blink

green. While talking with the first caller, a second call comes in. Her phone rings again and the second

of the call appearance PFK’s blinks green. She puts the first caller on hold by pressing the Hold button

on her phone and picks up the second caller by pressing the second call appearance PFK. She

continues to put callers on hold and answer new calls just as described. She terminates calls by

switching to another call appearance PFK.

1 2 ... 25 26 27 28 29 30 31 32 33 34 35 ... 75 76

No comments

Bizfon 7000 User's Guide Page 30