Bizfon 7000 User's Guide download pdf (Page 62)

System Administration Guide Key System Behavior

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Revised: August 5, 2005 Page 58

14 Key System Behavior

The Bizfon server and Bizfon IP2 phones can be configured to behave like a key system.

14.1 Example Configuration

Requirements:

An insurance agent called Best Insurance is provisioned with 3 CO lines. The office is staffed by 5 employees,

with each having an Bizfon IP2. The system will behave like a key system with a PFK on each phone mapped

to each of the CO lines. Using the PFK, each user will be able to monitor and directly answer each of the CO

lines. If not answered, an incoming call should ring 6 times before routing to a central (not individual user)

voice mail for the office.

Configuration:

1. Create a generic user on the system to receive the central voice mail for the office. Call the user “Best

Insurance”.

2. Create a system extension to route all incoming calls. Set up the call route so that it has one connection

attempt with Key System Ring Delay as the call appearance (phone) that will ring 6 times. Configure the

call route Finally clause to transfer to voice mail for user “Best Insurance”.

3. For each CO line, check the Enable Line Appearance checkbox on the Phone System / Outside Lines /

Modify page. Configure the call route for each CO line so all calls go to the created system extension.

4. For each Bizfon IP2, configure a line appearance PFK for each CO line. See PFK Function Selections.

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Bizfon 7000 User's Guide Page 62