Bizfon 7000 User's Guide download pdf (Page 61)

System Administration Guide Call Routing

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Revised: August 5, 2005 Page 57

o The phone is Susan’s office phone

o The number of rings is 4

o The ring type is Single (int), Double (ext)

• Finally clause set to transfer the call to Susan’s voicemail

13.5.2 Example 2: Ring 1

Phone, Then ring 2

Phone, Then Voicemail

Requirements:

Irregardless of Susan’s presence, when a call is made to her extension, her phone should ring. If she doesn’t

answer in 4 rings, then her administrative assistant’s phone should ring with a distinctive ring so he knows it is

a call for Susan. If he doesn’t answer in 4 rings, the call should be directed to Susan’s voicemail.

Configuration:

Modify the CallerID independent call route associated with Susan’s In Office presence such that it has:

• First connection attempt where:

o The phone is Susan’s office phone

o The number of rings is 4

o The ring type is Single (int), Double (ext)

• Second connection attempt where:

o The phone is Susan’s assistant’s office phone

o The number of rings is 4

o The ring type is Ring Type 4

• Finally clause set to transfer the call to Susan’s voicemail

• Select the checkbox to apply these changes to all Susan’s presences

13.5.3 Example 3: CO Line Rings 2 Phones, Then ring 3

Phone, Then Voicemail

Requirements:

Instead of having calls from a CO line go to the auto attendant, the calls should be answered live whenever

possible. Tom and Joe work in telephone sales and are responsible for talking with customers. Their

manager, Susan, will talk with customers if both Tom and Joe are busy. If no one answers the call, it should

be transferred to Tom’s voicemail.

Configuration:

Create a system extension for sales. Change the CO line’s call route so that incoming calls go to the sales

extension. Modify the sales extension call route such that it has:

• First connection attempt where 2 phones are specified:

o The 1

phone is Tom’s office phone, 4 rings, ring type is Ring Type 4

o The 2

phone is Joe’s office phone, 4 rings, ring type is Ring Type 4

• Second connection attempt where:

o The phone is Susan’s office phone, 4 rings, ring type is Ring Type 4

• Finally clause set to transfer the call to Tom’s voicemail

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Bizfon 7000 User's Guide Page 61

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